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Holiday Calendar
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UK - Payroll - New Hire Info
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UK - Pension
A pension is a pot of money created to help you in retirement. XYZ's company pension scheme is a salary sacrifice scheme - meaning you sacrifice a percentage of your salary and this is matched by X...
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UK - Life Insurance
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UK - Government Childcare Support Scheme
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Understanding Guide roles and privileges
Agents have Guide Viewer privileges by default. Administrators have Guide Manager privileges. You can give agents Guide Manager privileges as needed. This article contains the following sections: ...
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Change Management
What you need to know Access to GitHub is limited, by roles, to appropriate Zendesk Personnel. GitHub functions as a repository for all source code changes, and includes documentation for each c...
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Security Monitoring
What you need to know SkyCab utilizes various monitoring tools to log and evaluate potential security events. Systems record specific events which are recorded locally to log files, and then sent t...
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Access Control
What you need to know Network-based controls are in place that require employees to originate from either a Company office or via the approved VPN gateway to gain access to the SkyCab Production Ne...
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401K FAQ
A 401(k) plan is a retirement savings plan that is funded by employee contributions and (often) matching contributions from the employer. The major attraction of these plans is that the contributio...